Loved by Merseyside homeowners
We're proud that so many local homeowners trust us with their heating — and come back to us. Watch a few of their stories, then read what others have said.
Reviewed by Merseyside homeowners
Genuine, verified reviews from our Google Business Profile — rated 5.0 out of 5 by 153 Merseyside homeowners.
- ★★★★★
Couldn’t recommend Liverpool Heating more highly. From our first contact with John, following our previous boiler finally dying a death, he was friendly, polite and knowledgeable. He provided a quote quickly with a range of boiler options and, after agreeing on the best option for us, John’s communication was first-rate. His quote was also significantly more competitive than one we had received from a leading national provider, making Liverpool Heating particularly good value for the level of service offered. He kept us updated on when the work could be completed and sent over an itemised quote for our records. On the day, Richard arrived exactly on time and worked diligently removing the old boiler and fitting our new Worcester Bosch Greenstar 2000. He also spotted that the previous condensate pipe had become detached and made sure this was rectified. We also had a Hive installed, and Richard provided a helpful walkthrough of setting up the app, getting everything connected and showing us how to use the thermostat. A quality service from Liverpool Heating from start to finish. We would happily recommend them to friends and family.
J James Perry - ★★★★★
Fantastic service! John has been responsive and supportive throughout the whole process, with regular check ins and updates. I had 16 solar panels fitted by James and an 11.5kwh battery. So far, so good! They worked tirelessly in the heatwave to fit everything as quickly as possible. Really friendly and have done a brilliant job. Highly recommend.
S Sophie Little - ★★★★★
Brilliant service John was brilliant when visiting going through everything so i understood exactly what he was talking about. The installation team again the 3 lads (Richy) who was the lead engineer were all so professional tidy and very attentive, taking me step by step through the process. The explanation on how the Adia system works was explained by Richy too which he did a brilliant job in explaining to both me and my partner we a thrilled with are experience from start to finish and would highly recommend this company to anyone who is looking to lower energy bills or even come of the gas grid completely you will not be disappointed!! Thank you to John and the team for not only cutting our bills but in the process actually making our home look a lot better with the full pipe refit that you also carried out!! It looks brilliant compared to the old piping that was tired and worn and probably in all truth not fit for purpose! The lads are a real credit to you John, and you are brilliant yourself.. nothing was to much trouble with me bombarding you with questions before and after the fit, prompt responses and a person that genuinely wants to help! thank you again!
R Ryan Foot - ★★★★★
Complete Home Energy Solutions replaced my gas combi boiler with a heat pump, hot‑water storage, upgraded heating controls and a solar‑compatible battery/inverter system. From the initial home visit they listened carefully to my preferences and suggested a better overall solution than the one I had planned. The installation was excellent — pipework hidden neatly, the house left tidy each day, and everything fully commissioned before handover. My goal was to maximise my existing solar generation and make use of low‑cost overnight electricity, and the new system achieves exactly that. I’m extremely satisfied with the whole experience and would highly recommend Complete Home Energy Solutions to anyone considering a heat pump or home‑energy upgrade.
J Jim Papworth - ★★★★★
John is a great professional. He came to our home, quickly assessed what needed to be done, and provided all the support we needed throughout the boiler replacement. The new boiler was installed efficiently and is working perfectly. We are very happy with the service and would definitely recommend John!
A Ariadne Palharini - ★★★★★
I couldn't be happier with the service I received for my new boiler installation. From the initial enquiry through to completion, the customer service was excellent and the whole process was handled professionally. Not only was the price much better than the quote I received from British Gas, but I also saved money while benefiting from a Worcester Bosch 10-year guarantee, which was double the 5-year guarantee offered by British Gas. As a local business, they are easy to reach and provide a more personal level of service. I would definitely recommend them to family and friends
G Gladys Madzamba - ★★★★★
Fantastic service from the team at Liverpool Heating. We had to have a new boiler fitted which was connected to an older complicated solar system. Our energy provider quoted for a new boiler but couldn't deal with the solar system. Having read all the positive reviews I contacted John who came to have a look the next morning. In a matter of hours after his visit he was able to provide details of a compatable boiler which was then installed in less than a week. Richard and Dillon who fitted the boiler were such hard workers hardly stopping for a break to get the job finished for us. They were so tidy too and took time to explain how the new system would work. Nothing was too much trouble to them. Having had a bad experience with scammers in the past it was such a relief to deal with honest and reliable people.
D Doreen Freeman - ★★★★★
I can't recommend John highly enough! From start to finish, he was absolutely outstanding. He installed my underfloor heating system to the highest standard, and the quality of his work exceeded all my expectations. John was professional, reliable, and incredibly knowledgeable. What impressed me the most was his patience and willingness to answer every single question I had. No matter how many questions I asked, he always took the time to explain everything clearly and made sure I fully understood the process. It's rare to find someone who genuinely cares about their customers and takes such pride in their work. If you're looking for someone to install underfloor heating, John is the person to call. I would happily recommend him to anyone, and I wouldn't hesitate to use his services again in the future. Thank you, John, for the excellent work and outstanding service!
G Ghaleb Ali - ★★★★★
We chose John and Liverpool Heating as the quote was reasonably priced with quality products included. The fitting was exceptional and the quality of the system is impressive and we are totally happy with it. We chose 18 Solar Panels with a Sigenergy Inverter coupled with 2 x 9kw batteries and a matching Signergy Gateway to complement the Bosch Heat Pump they also installed at our property. Adding to this setup we added a Signergy EV Charger to charge our electric car and a Commando charger for our caravan charging. A comprehensive set up but we are looking long term to hopefully go off grid for 7 to 8 months of the year and then use the smart tariff to charge the batteries overnight and use the cheaper electricity throughout the day.
G Gary Plover - ★★★★★
"I highly recommend Liverpool Heating for solar panel installation. From the outset, John provided a comprehensive, pressure-free consultation and thoroughly answered all of my questions. The detailed project plans gave me complete confidence in proceeding.The installation team was equally exceptional, demonstrating great professionalism and a strong commitment to customer satisfaction throughout the fitting process. Liverpool Heating is a reliable, trustworthy local company, and I am very grateful for such a seamless experience. Five stars!"
T Tony Stopforth - ★★★★★
Very much a positive experience both during and after the installation of my ZEB Boiler. Was very impressed with the workmanship and the overall performance of the Boiler. Would highly recommend Liverpool Heating to friends and family!
W Will Bradbury - ★★★★★
John, Ritchie and Andy were fantastic throughout the whole journey. From the first point of organising the comprehensive survey, John spent a significant amount of time understanding my homes needs. The installation was booked for two weeks following us agreeing a design. The installation process itself was really impressive. The quality of the work completed by the team was fantastic, with details regularly checked regularly routing of pipes and installation of radiators, and advice given re most effective solution. The heat pump system is working really well - we are delighted. I would highly recommend John and the team from Liverpool heating.
A Andrew Gibbons - ★★★★★
Excellent service very knowledgeable and efficient. Thanks to Liverpool Heating
A Alen Gierl - ★★★★★
John is a credit to the industry, his expertise and knowledge are second to none, I have dealt with this company for a while now and we never have an issue.
A Alan Mcellin - ★★★★★
Had boiler fitted in a rental property in L9; was done quickly and very pleased with the job. Would highly recommend, thanks
D Darren Smith
Our happy customers
Real Merseyside homeowners on their new boiler — filmed after the job's done.
✓ Every review independently verified as genuine by Which? — 100% pass their moderation.
Read all 78 on Which?What Merseyside homeowners say
Highly recommended — great company and brilliant service
Full system install"John, Ritchie, James and Andy were fantastic throughout the whole journey. From the first point of organising the comprehensive survey, John spent a significant amount of time understanding my home's needs. The installation process itself was really impressive, and the quality of the work completed by the team was fantastic."
Great job — new boiler & radiator installation
Combi boiler"John and his men did a very good job removing an old conventional boiler and installing a combi boiler and a radiator in my small and cluttered house. They also removed an old hot water cylinder from a cramped space. I was pleased they were able to complete the work in one day instead of the original planned two. Their price was considerably cheaper than the quote from British Gas."
"Thanks for the great review Helen, it was our pleasure to help with your boiler installation."
Great work
Boiler repair"Thank you John for coming so promptly to fix our boiler problem. John came within 2 hours and quickly identified and repaired the problem. John was considerate throughout and went out of his way to ensure that our heating system was working satisfactorily. I would definitely recommend John and his company."
Outstanding service and support — first class
Daikin hybrid + heat pump"They are without doubt the best contractors that we have ever had to do any work for us. They removed our old heating system and installed a new Daikin hybrid boiler, heat pump and new radiators. We were blown away with the speed of install, expertise and quality of installation. The guys were polite, arrived on time and were considerate to our property at all times."
Professional and efficient
Boiler & cylinder"A professional job from start to finish. I was impressed with John's professionalism from the outset — he was courteous, polite and friendly, and carried out a thorough inspection of the work to be done, replacing an old boiler, hot water tank and pump. A detailed quote listing all parts and prices was sent promptly. Richard, who carried out the installation, was also excellent."
Amazing service
Worcester Bosch swap"After 13 faultless years my Worcester Bosch boiler was ready for a replacement of the same make. I contacted John who talked me through a replacement after sending him photos, and installation was arranged for the following Tuesday. The installation was perfect from beginning to end — Richard was courteous and personable and incredibly efficient."
Top class service
New boiler"I was in need of a more efficient boiler and Complete Home Energy Solutions were recommended. John and his team were fantastic and I couldn't have wished for a better experience. Dan arrived on time as arranged, he was polite and friendly and installed my new boiler with no issues at all. Once fitted he explained how it worked and made sure everything was left clean and tidy."
Brilliant service from start to finish
New boiler"John was friendly and very professional, working with me to minimise disruption and complete a very neat install. He has followed the install up with several calls checking on the performance of the boiler and that we are happy. I would recommend Complete Home Energy Solutions to anybody having a new boiler fitted."
A selection of our verified reviews. Read all 78 on Which? Trusted Trader →
Rated 5.0 by 153 homeowners on Google and 78 on Which?
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