Cookie Policy

What cookies are

Cookies are small text files a website stores on your device. Websites also use your browser’s local storage, which works in a similar way.

Cookies this website needs

None. The pages, the calculators and the enquiry forms all work without setting a cookie. When you send an enquiry, the details you type are passed to our form service so they reach our team; that is covered by our Privacy Policy.

Videos

The video reviews only load when you press play. They play from YouTube’s privacy-enhanced service (youtube-nocookie.com); once a video is playing, YouTube may store information in your browser under Google’s own policy.

Analytics cookies

We use Google Analytics to count visits and see which pages are useful, so we can improve this website. It runs only if you choose Allow on the cookie notice. Until then, or if you choose No thanks, nothing is loaded and no analytics cookie is set.

If you allow it, Google Analytics records the pages you view, how you arrived (for example from a search engine), your type of device and browser, your approximate location (town or city) and whether you sent an enquiry. It does not record your name or contact details, and Google Analytics does not store IP addresses. Google signals and advertising features are switched off, and Google keeps the data for up to 14 months.

The cookies it sets:

• _ga — tells one visitor apart from another. It expires after two years.
• _ga_JSRG7WKTKD — keeps track of the current visit. It expires after two years.

Changing your choice

You can change your choice at any time with the Cookie settings link at the foot of every page. Choosing No thanks deletes the analytics cookies. Your choice is kept in your browser’s local storage, not in a cookie, so we do not ask on every page; we ask again after six months.

Google explains how it uses information from websites that use its services on its own site.

Questions

If you have a question about this policy, email info@liverpoolheating.co.uk or call 0151 440 2000.